COVID-19 Updates and Protocols

for JFS Care at Home Care Partners

Stay on top of your health and the health of your clients

Our priority is the safety and well-being of you and our clients. JFS Care at Home has implemented comprehensive COVID-19 protocols, effective immediately for its Care Partners. Please bookmark and refer back to this page for updates and information that reflect the changing nature of the pandemic.

May 4, 2020

JFS Care at Home Care Partners:

Care Partners, we encourage you to practice self care during this challenging time. Click on the PDF below for ways to get started.

Self Care for Our Care Partners

April 1, 2020

JFS Care at Home Care Partners:

Please click here to read about your paid sick leave and and expanded family and medical leave rights under the Families First Coronavirus Response Act.

JFS Paid Leave Doc Thumb

March 18, 2020

For the benefit of our clients, as well for you, our care partners and your families, the following will help limit exposure to COVID-19. This includes:

  • Maintain a physical distance of at least six feet from others when doing essential errands. Avoid crowds. Your client may be reluctant to shop for groceries and necessities. If you are asked to shop, please follow physical distancing (at least six feet away from other shoppers) precautions. Please be certain that you follow guidelines for managing how to pay for items and contact the office with any questions.
  • Wash your hands for at least 20 seconds when you enter your client’s home and before and after any care. Avoid touching your face, mouth or eyes.
  • Always wear gloves.
  • Inform the office if you have if you have traveled out of the country in the last 14 days or have had a direct exposure to COVID-19. Do not report to work without consulting with us.
  • If your client resides in a senior community or facility, follow the guidelines of that community. Call the office with any questions.
  • Be vigilant about helping your client receive needed medical help, whether or not COVID-19 is the likely diagnosis.
  • Clean frequently touched surfaces in your client’s home.
  • Masks are not recommended except for people who are actually ill. We have a limited supply in the office should they be needed.
  • Please refer to the recently sent communication for additional information and resources. Your well-being is important to us!
  • Your clients should not be socializing as they normally have been. They should not going out or receiving visitors as they have in the past. It is important to engage your clients in activities they enjoy at home. We would be happy to develop some ideas with you!
    For our care partners working hourly schedules:
    Make sure you are well before going to work. Take your temperature 2 hours prior to all client visits. If your temperature is elevated, or you have any other symptoms, you must call the office immediately. Do not report to work. Contact your primary care provider for advice and follow-up.
  • Upon arrival at your client’s home, ask your client how they are feeling. If they are not feeling well, ask them to take their temperature. If their temperature is elevated, or they have other symptoms, call the office immediately. Contact family/ primary care providers as you would for any concern.
  • Be mindful of personal and other items you bring into your client’s home, as to limit exposures. We recommend leaving items outside the home whenever possible or storing them away from your client’s living areas.
  • It is more important than ever to change your clothing before each shift and between clients.

For our live-in care partners:

  • Make sure you are well before going to work. Take your temperature daily. If your temperature is elevated, or you have any other symptoms, you must call the office immediately. Contact your primary care provider for advice and follow-up.
    • If you must leave work, wait until a replacement arrives.
  • Each morning ask your client how they are feeling. If they are not feeling well, ask them to take their temperature. If their temperature is elevated or they have any other symptoms, call the office immediately. Contact family/ primary care providers as you would for any concern.
  • Clean frequently touched surfaces.

We want you to remain well and be able to continue the important work you do with our clients. We understand this is a challenging time and the Care at Home office staff is here to support you.

Stay Safe! Be Well!
The Care at Home Office Team
(860) 233-4470
PKiely@jfshartford.org

March 13, 2020

Dear Valued JFS Care at Home Care Partner:

With the continuing concerns regarding the spread of COVID-19 (the novel coronavirus), we take your health and well-being seriously. We want you, your family and your clients to be prepared in the event illness occurs.

Please continue and expand everyday precautions, monitor your health (and your clients’ health) and contact Care at Home AND your doctor right away if you are feeling ill.

As we continue our essential work for so many who depend on our support, we should be mindful that our clients are of a high-risk population. This means that your precautions should be expanded, such as avoiding crowded locations. Communities such as nursing homes have also implemented restricted visitation. As a care provider, you will be able to continue to work but may be “screened” when entering a senior facility.

Here are some key points and precautions for you and your clients:

  • If your client is ill, please contact us immediately to discuss expanded precautions, such as wearing a mask.
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
    • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
    • Wash your hands when you enter your client’s home, and before and after any care. USE GLOVES WHEN PROVIDING ANY PERSONAL CARE.
  •  Avoid touching your face, nose, eyes, etc.
  • Practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones). Let us know if you have concerns about cleanliness in your client’s home.
  • IF YOU ARE FEELING ILL, stay home and call your doctor.
    • CALL THE OFFICE as soon as you know you cannot work so we can plan for your client’s care.

We are here for you when you need us…. do not hesitate to call!
Sincerely,
Patricia Kiely, Director
(860) 233-4470
PKiely@jfshartford.org